Lync 2013 March 2014 update breaks Outlook 2010 contact cards

We’ve had several calls from users and customers lately, complaining about their Outlook contacts details missing from Lync 2013 all of a sudden.

The common ground for all users is that they’re using Lync 2013 with the March 2014 update (2863908) and Outlook 2010.

Upon removal of this update – the issue is resolved.

 

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2 thoughts on “Lync 2013 March 2014 update breaks Outlook 2010 contact cards

  1. We are experiencing a similar issue, incoming calls on Lync now showing DDI instead of Display name on notification toast. Tested a call while signed into Lync 2010 and 2013 simultaneously, 2010 showed display name and Pic as expected whereas 2013 only detected the DDI

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